Plan your move
Here comes the day when you find yourself in your new dream office. What a wonderful feeling! Still, something less pleasant first… Moving! Nobody likes this time-consuming process, but with our tips, everything should go smoothly.
Office handover
Representatives of your company with the necessary powers of attorney to sign the handover protocol must be present at the office handover session. We recommend taking your photo record at that time. During office handover, together with a protocol that must be signed by an authorised person, we will also provide access cards.
Delivery hours
Delivery of new furniture, office equipment, but also the entire relocation, should be carried out either on weekdays after 6 p.m. or at weekends. This minimises inconvenience to other tenants, which you will certainly appreciate once you are among them. There is one exception, however: if you promise (and keep your word!) that the team arranging your relocation will not disrupt the building in any way, the relocation can be carried out during working hours.
Report and confirm the delivery
The move must be reported to the property manager and building security by sending an advisory notice of the works and must be carried out in accordance with the following rules.
REPORTING DELIVERY STEP BY STEP
Log on to globalworth.singufm.com.
Select “New application”.
Fill in the mandatory fields (marked with an asterisk):
a) Type of application: “Advisement to delivery area”,
b) Application start and end date,
c) Fill in the work description,
d) Upload attachments if required for your application,
e) Determining the priority of your application,
f) Category: “Others”.
g) Enter the subject of the application and the description, if necessary.
Send your application by clicking the “ADD” button.
MOVING STEP BY STEP
Report the move to the property manager at least 3 days in advance. Determine day and time.
The property manager should provide you with the following information:
- indicate the delivery route for furniture,
- define the building access rules the employees of the company performing the delivery,
- depending on your needs, arrange for a rubbish container or extra security during the move,
- identify a cargo lift that, once secured, will be made available for transport.
Give the property manager all the details: the name of the moving company and the contact details of the person in charge of the operation on behalf of your company.
At least one day before the move, provide the property manager with a list of people authorised to move around the building during the move. Together, define the building access rules for the moving company’s employees so that they are easily identified by Silesia Star security.
Vans should only be parked in a place agreed with the property manager or security. It would usually be in the surface car park. Then protect the cargo lift from damage and move the delivery into the office.
Additional, but equally important, transport requirements that you need to be aware of:
- cargo trolleys must have rubber non-marking wheels,
- all packaging must bear the name of the company and the floor number,
- box corners must be secured with tape,
- packaging should be labelled with handling instructions.
Delivery zone
Large deliveries, including furniture and equipment, should be delivered through a side entrance to the building and transported by cargo lift. The property manager or security staff will indicate a spot where your relocation company can park. Access to the cargo lift is only granted in the presence of a security officer.
PRO TIP
Normally, standing in a designated parking spot leads to nasty consequences. Unless you are a courier! Therefore, please inform the delivery companies you work with that their employees should leave their vehicles precisely at the designated parking spot in the surface parking area.
PRO TIP
This may sound somewhat unorthodox, but couriers are expected to park their vehicles in our surface car park in spaces for people with disabilities. Yet there are plenty for the latter.
Dimensions of the cargo lift
Inform the moving company (and other suppliers) that they must not block the cargo lift. Remember that not everything would fit into it. For this reason, we have prepared a graphic with the dimensions of the cargo lifts at Silesia Star.
PRO TIP
The cargo lift has a large maximum load capacity. For Silesia Star, ‘large’ means exactly 800 kg. Be sure to mention this to your delivery service.
Contact us
Want to know more or need help? Rest assured. We are there for you. Below you will find the best people to contact for issues presented in this section.
